Return & Refund Policy

At Mirasprig, your satisfaction is important to us. We offer a 30-day return policy for eligible products, subject to the conditions below.

1. Returns

You may request a return within 30 days of delivery.

To qualify for a standard return, items must be unused, unopened, in their original packaging, and accompanied by proof of purchase.

For hygiene reasons, opened or used makeup and skincare products are generally not eligible for change-of-mind returns, except where required by law.

2. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact support@mirasprig.com promptly with your order number and clear photos of the item.

We will review your request and provide an appropriate resolution.

3. Return Process

Email support@mirasprig.com to request a return.

If eligible, we will provide return instructions and the correct return address. Please do not send items back without contacting us first.

4. Return Shipping

Customers are generally responsible for return shipping costs for change-of-mind returns.

For defective or incorrect items, return shipping costs will be handled in accordance with applicable law.

5. Refunds

Once your eligible return is received and inspected, approved refunds will be issued to your original payment method.

Additional processing time may be required by your bank or payment provider.

6. Order Cancellations

To cancel or modify an order, contact us as soon as possible. Changes cannot be guaranteed once an order has entered processing or shipment.

7. Consumer Rights

Nothing in this policy limits your mandatory consumer rights under applicable law.

Contact Us

Email: support@mirasprig.com
Website: mirasprig.com

Mirasprig — Beauty Made Personal.